As Obi Wan Kenobi once said "It is as if suddenly millions of people cried out in terror, before being silenced.”
Of course it is all nonsense. The lazy ‘order taker’ has never been in sales so they were always dead!
In my mind the role of great sales professionals, aka the Sales Cats, has never been so important or valuable. In this digital world, the ability to sell has never been so crucial. Strong face-to-face customer interactions are the key to long term selling relationships.In order to survive Sales Cats must sell, communicate and build value in everything they do.
If you are not doing this you most certainly will end up in the alley with all the other old cats (or order takers!).
Are you creating value for your customers? Go on, be honest and check?