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Business Manager Survey
*
Indicates required field
Name
*
First
Last
Email
*
What is your position within your company?
*
What do you like most about selling and/or sales?
*
*Please select the most appropriate response for you from the drop down menu with each question.
PROFESSIONAL COMPETENCIES:
1) Our sales team members set personal goals, so as to enable themselves to reach their potential.
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
2) We clearly communicate the Goals and Vision of our company to the sales team.
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Could be better
Needs attention
OK
Reasonable
Good
Very good
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Couldn't be improved
3) The physical office environment in which our sales team work, and the business tools that support their productivity and effectiveness.
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Major issue
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Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very Good
Excellent
Couldn't be improved
4) We insist on our sales team having excellent knowledge of our product/services/solutions (as well as our competitors).
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
5) We reward our sale people correctly, in line with the industry benchmarks, i.e. Base Salary, Car, Commission, Super, Phone etc.
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Major issue
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Could be better
Needs attention
OK
Reasonable
Good
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Couldn't be improved
6) The "back office" provide great support to ensure the productivity and effectiveness of the sales team.
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Could be better
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OK
Reasonable
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Couldn't be improved
7) Our sales territories are clearly defined, thus avoiding any internal conflict regarding customer account allocation.
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Could be better
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OK
Reasonable
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Couldn't be improved
8) Our management team conducts regular, documented review meetings with our sales team members, both individually and as a team.
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Major issue
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Could be better
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OK
Reasonable
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Couldn't be improved
9) There is an effective CRM system in place to support territory management and information gathering about customers (and potential customers).
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Major issue
Awful
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Could be better
Needs attention
OK
Reasonable
Good
Very Good
Excellent
Couldn't be improved
10) Our sales people have activity plans, outlining "Who to see?, When? & How Often?"
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Major issue
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Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
11) We know what our Sustainable Competitive Advantage is, and communicate it to our sales team.
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very Good
Excellent
Couldn't be improved
12) We provide effective sales training to ensure we develop the required sales competencies and sales methodology of our people?
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
13) Our sales team spend most of their day with customers or on customer related selling activities. Generally, they are "sales" busy.
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
14) We insist on our sales team having excellent industry/market knowledge of the vertical segments we sell to.
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Major issue
Awful
Terrible
Could be better
Needs attention
OK
Reasonable
Good
Very good
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Couldn't be improved
15) A sense of urgency exist within our sales team.
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Major issue
Awful
Terrible
Coule be better
Needs attention
OK
Reasonable
Good
Very good
Excellent
Couldn't be improved
16) Our management sets realistic and aligned stretch targets for our sales team.
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Major issue
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Could be better
Needs attention
OK
Reasonable
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Couldn't be improved
17) There is a culture within our company that is supportive of the sales team and their goals.
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Could be better
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Couldn't be improved
18) There are agreed standards for attitude and behaviour within the sales team.
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Major issue
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Coule be better
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Couldn't be improved
19) We provide our sales team with the marketing tools and collaterals required to do their jobs effectively.
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Major issue
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Could be better
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Reasonable
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Couldn't be improved
20) We provide our sales teams with sales reports, outlining their personal performance against an agreed set of KPI's.
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Major issue
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Could be better
Needs attention
OK
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Couldn't be improved
21) We follow a strict documented process of performance management, as required, and it is clearly understood by the sales team.
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Major issue
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Needs attention
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Reasonable
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Couldn't be improved
22) There's a sales cycle management system ("Pipeline") that supports the forcasting, stock management and sales performance in our business.
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Major issue
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Couldn't be improved
23) We know what sales competencies we are looking to recruit and develop within our business.
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Could be better
Needs attention
OK
Reasonable
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Couldn't be improved
24) We consciously apply a particular sales methodology, ie. Product Approach, Solution Approach, to maximise the return on sales effort.
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Major issue
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Could be better
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OK
Reasonable
Good
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Couldn't be improved
25) Our sales team respects the company vision and goals.
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Needs attention
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Reasonable
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Couldn't be improved
Submit